Physician Practices: Giving Your Physicians Enough Time

I have been in healthcare almost twenty years and we still struggle to give physicians enough time and it is because we are unable to think outside the box.  When I go to the hair salon, I don’t wait more than 5 minutes past my appointment time as a standard.  They recognize that I am […]

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Leap Day Tips for Leaping Up or Leaping Out of Your Job Rut

Recently, I have had several conversations with friends and peers about being unhappy in their job and wanting more or something different.  And many times we just don’t know how to go after the something more or different.  So here are my tips for getting out of your work rut or taking advantage of where […]

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Creating a Culture of Service Through Southern Manners Part 1

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou There is a lot of debate over Southern manners and the “realness” of them.  However, for this site and my personal definition … Southern manners are the […]

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Management Monday: Celebrating Mom the Empathetic Leader

With Mother’s Day around the corner I thought I would tell you about the less recognized leader in my house growing up, my mom.  My dad is the embodiment of a Hands On Manager, but my mom is the Empathetic Leader.  She can read a room just by walking into it, and she is the […]

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